How to create a chatbot

These steps are the same on every plan. What changes between plans is how much you can do: message volume, knowledge-base size, and how many chatbots you can run at once.

1. 1Create your accountSign up and your organization is provisioned automatically. A default chatbot is created for you so you can start right away.
2. 2Connect your AI providerGo to Dashboard → AI Providers and paste a key from OpenAI, Groq, Gemini or another supported provider. This is required on every plan, including Free: your agents run on your own account, so the provider bills that usage to you at their own rate. Keys are encrypted at rest and masked once saved.
3. 3Open the Chatbot settingsGo to Dashboard → Chatbots. Set the name, welcome message, fallback message, and the system instructions that define your assistant's personality and rules, then pick the model from the providers you connected.
4. 4Upload your knowledge baseIn the Knowledge Base section, upload your documents (PDF, DOCX, TXT, or Markdown). VoxaFox chunks and embeds them so every answer is grounded in your real content. Each plan sets a word limit per chatbot.
5. 5Tune the response styleChoose plain text or HTML responses, adjust temperature, and set Top-K retrieval (how many knowledge chunks the AI sees per reply).
6. 6Test in the PlaygroundOpen Dashboard → Playground to chat with your bot, inspect retrieved chunks, tokens, and latency before going live.
7. 7Go liveShare the hosted chat link, or drop the embeddable widget on your site. On any paid plan you can also create an API key under Dashboard → API Keys and call POST /api/chat directly.