Delivery Policy

VoxaFox provides digital Software-as-a-Service (SaaS) products only. There is no physical product, shipping, or courier delivery involved with any plan or purchase.

After a successful payment, access to your subscription and its features is provided electronically through your VoxaFox account and dashboard. Once the payment is confirmed, the relevant plan or add-on is activated on your account so you can start using it.

Access is typically activated as soon as your payment is confirmed. Where a payment requires manual verification, activation may take a short time while we validate it; your account and dashboard will reflect the active plan once it is enabled.

You can view and use your purchased service by signing in to your VoxaFox account. Your active plan, features, and usage are shown in your dashboard.

If you have completed a payment but cannot access the purchased service, or your plan does not appear active in your dashboard, please contact our support team. Include your organisation name and the transaction or invoice reference, and we will resolve it promptly.

For any delivery or access issue, email [email protected] and our team will get back to you.